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Customer Feedback

Message from Akio Toyoda CEO Toyota Motor Corporation:

"I believe we have to earn our customer smiles every day and exceed their expectations." "I believe we are a company of dedicated, passionate people that can accomplish anything. And, I believe Toyota will continue to constantly strive to improve the lives of customers and society as a whole"

Sales Department


28/08/2020
"The way they handled the whole sale from the beginning to the end was very professional. They were friendly.
The experience was comforting and settling, it was in a very friendly atmosphere."

26/08/2020
"It is not the dealer but Toyota, because I ordered extras on the car like the rollbar and nudge bar. It came damaged twice, so there was a delay in getting it.
It was a well informed process."

26/08/2020
"Everything went fine. There is no problem. The sales lady explained everything, because I was not sure whether I wanted the manual or automatic. When the car came, she explained all features in the car. I was very happy.
I have been with them all the years that I bought cars in Cape Town, and I am happy with the service as well ."

25/08/2020
"The salesperson, Coleen Roberts, was amazing in all aspects.She was fast and efficient.
The Toyota brand speaks for itself and Market Toyota Tokai gives good service."

25/08/2020
"I was satisfied with everything.
They were good."

24/08/2020
"I left VW for Toyota and their service is better than at VW. It was personal. They did what they said they would do, and when I had issues, they sorted them out quickly.
Their aftersales service was good. I have been with VW for five years and my wife has been with Toyota for five years. I left VW for Toyota, because they were organised and they treat their customers like customers, not like dogs at VW."

19/08/2020
"The lady who helped me was so professional. She went overboard for everything, kept on phonong me to tell me that now they are tinting the windows. She was so professional. I wanted a new car, but I did not expect that amount. They didn't have my car, but they told me I will get it in two to three days. But they phoned me the same day to tell me that they got my car. I can come the following day.
Toyota is a brand on it's own and the maintenance is very cheap. You can drive your car until it's old. We don't have problems with it. It is our sixth car. It is more like you are driving a Mercedes-Benz."

13/08/2020
"The people were good, efficient and very easy to deal with.
Same as previously. This people were good, efficient and very easy to deal with."

12/08/2020
"The salesperson I dealt with, Renate, was very good, provided me with all the details, everything I needed, and she made me feel welcome, unlike other places that don't make you feel welcome.
LikeI said the salesperson I dealt with, Renate, was very good, provided me with all the details, everything I needed, made me feel welcome, unlike other places that don't make you feel welcomed. I just felt welcomed and received attention straight away. I wasn't ignored, unlike other places where when you walk in you get ignored, and believe me, I shopped around before making my decision."
 


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