Customer Feedback

Message from Akio Toyoda CEO Toyota Motor Corporation:

"I believe we have to earn our customer smiles every day and exceed their expectations." "I believe we are a company of dedicated, passionate people that can accomplish anything. And, I believe Toyota will continue to constantly strive to improve the lives of customers and society as a whole"

Sales Department


11/01/2019
"The lady that assisted was very friendly and she gave us good sales service. The lady that handed over the vehicle was friendly and she explained everything in detail."

14/01/2019
"The consultant the whole deal by the name of Riaan Engelbrecht was very knowledgeable, assisting and he followed up. He was a good salesman."

14/01/2019
"The communication was good and the whole experience was pleasant."

16/01/2019
"They were quick and efficient. The sales manager was good as well as the sales lady, Ronnet. I've been buying vehicles from her since 2005."

16/01/2019
"Everything went smoothly. The people there were friendly and helpful. They provided me with all the assistance."

17/01/2019
"the sales lady i dealt with, Theresa, was competent,very professional,accommodating and patient. She answered all the questions i had."

21/01/2019
"It was fine and the person i dealt with was very helpful."

21/01/2019
"I bought two avanzas cash. I made enquiries and got full explanations.The sales lady, Martha, works for her commission. She did an awesome job."

22/01/2019
"The service is good. The people are helpful and they gave me what i wanted."

23/10/2018
"Their service was excellent and good communication regarding customer relations."

23/10/2018
"They have a good customer interaction."

22/10/2018
"When I walked in there was a gentlemen at the door that immediately asked me how he can assist and then the saleslady came straight to me to assist me and I was only looking. she took me through A to Z about everything I asked about the vehicle and I did not have a bad experience with the saleslady."

22/10/2018
"I have been driving Toyota all my life and I was at another dealer and my experience was not the same. Then I was looking outside Toyota and I was brought back to them because I am driving an Toyota and I always will."

19/10/2018
"Same reasons as before:  they were patient with me, because I took time to make a decision. They took me for a test drive and the sales staff was thorough and accommodating.The service was very good."

16/10/2018
"Everything went very well and they have customer care and they helped me very well."

16/10/2018
"This is my second vehicle that I bought from them and I feel very comfortable with them."

16/10/2018
"Everything I needed was dealt with immediately and they were very professional."

16/10/2018
"They were very good, professional and quick. I didn't have to wait and enquire about anything, everything was done on time."

Service Department


23/10/2018
"Their good customer service. Their overall standard was great."

23/10/2018
"Not really, just nothing much. It was good service from the personnel."

23/10/2018
"When I dropped my vehicle, there was someone there that directed me and assisted me with the service processes. They offered me coffee and made me feel at home."

23/10/2018
"i am a customer there they make me feel so welcome and I have never had a problem with them. I am always recommending people to go there so as to buy a vehicle there as they gave good services."

23/10/2018
"I am happy with everything that they did. I have never had a problem. The mere fact that they could drop off my vehicle, at my office after the service was done was really great."

23/10/2018
"They are always nice and friendly and they accommodate me whenever they delivered my vehicle back to me on a Friday. I run a business and it is difficult for me to get away. It was brilliant of them to drop it off for me."

23/10/2018
"just to ensure that they have more drivers available to drop clients off."

23/10/2018
"They have excellent services and the service advisor was okay."

23/10/2018
"Well, I did not have any issues, everything was done on time. I was kept informed about the progress of the vehicle."

23/10/2018
"Like I said, well, I did not have any issue. Everything was done on time. I was informed about the progress of the vehicle. I was happy with the service."

23/10/2018
"They are very helpful."

23/10/2018
"They offer good services."